Welcome
"to where technology meets Excellence"
Cloud Computing - ICT Advisory Services - Infrastructure Support - Cyber Security - Hardware & Software Sales
CORE SERVICES
CIO Advisory Services
Chief Information Officer (CIO) services involve outsourcing the responsibilities of a traditional Chief Information Officer (CIO) to an outsourced service provider.
A Chief Information Officer is a high-level executive responsible for overseeing the organisation's information & communication technology (ICT) systems including Cloud Technology services. They play a crucial role in aligning ICT initiatives with the business strategy and goals.
CIO services aim to provide businesses, startups, and organisations with limited resources the ability to onboard a CIO without having to hire a permanent resource. If you are in need of a contract CIO for your business, contact us today.
Huawei Cloud Computing
Through our strong channel partnership with Huawei Cloud, we are well positioned to provide your business with the right information technology services and support needed.
Should you are looking for cost optimisation as well as scalability while providing excellent services to your customers on a global scale, we are able to assist you with a cloud proof of concept to test your appetite in migrating to the cloud.
Cloud computing is an innovative technology that involves delivering various computing services, such as storage, processing power, and software, over the internet. Instead of relying solely on local infrastructure, organisations can access and use these resources remotely through data centres maintained by cloud service providers (Hyper-Scalers). Cloud computing offers several benefits, including scalability, flexibility, cost-efficiency, and the ability to access resources from virtually any location with an internet connection.
AWS Support Services
Synaptic Technologies is an AWS cloud channel partner. We are able to assist you with migrating your on-premise workloads into a cloud platform that meets your applications and services requirements. If you are already on AWS, we are able to perform a well architected build review to ensure that your business is benefiting from cost and performance optimisations.
Cyber Security - SOC & SIEM
Every organisation must ensure that their information systems are protected against cyber threats or possible breaches. Through our partner network, we are able to provide SOC / SIEM services for cyber monitoring and early detection warnings of vulnerabilities, security breaches and security alerts.
We are able to assist your business with with PEN tests and Vulnerability scans to establish what is your infrastructures security posture.
By implementing an integrated IT Governance strategy, your organisation is assured to enhance every aspect of your business' security framework.
ICT Infrastructure Support
The goals of Synaptic Technologies IT call centre include providing prompt and accurate solutions, minimising downtime, improving customer satisfaction, and ensuring smooth IT operations.
Service level agreements (SLAs) are often established to define response times, resolution times, and other performance metrics to ensure quality service delivery.
Many organisations, ranging from small businesses to large enterprises, outsource their IT call centre services to specialised service providers who have the infrastructure, expertise, and scalability to handle a high volume of IT-related inquiries.
Outsourcing IT call centre services can help your organisation focus on your core competencies while ensuring reliable and professional IT support for your customers or employees.
Contact Synaptic Technologies to establish how we can assist your organisation with a centralised support service centre for remote support services.
ICT Procurement - Hardware & Software
Whatever your IT Hardware and Software requirements are, we are able to assist your business in sourcing pricing that meets your budget. We offer competitive pricing through our channel partners.
If its connectivity you're looking for, we are able to source you competitive fibre broadband, business SLA or wireless connectivity services that meets your business needs.
Networking Services
At Synaptic Technologies we assist organisations with implementing and supporting your company's networking services which involves several key items to ensure a reliable and efficient network infrastructure. Here are some of the essential elements:
- Network Hardware
- Network Security
- Network Configuration
- Network Monitoring
- Network Maintenance
- Disaster Recovery and Business Continuity
- Network Upgrades and Scalability
Implementing and supporting a company's networking services is a complex task that requires careful planning, expertise, and ongoing monitoring. It is crucial to align the network infrastructure with the company's requirements, security standards, and industry best practices to ensure a reliable and secure network environment.
ICT Advisory Services
At Synaptic Technologies we are well positioned to offer you IT Advisory Services which involves providing expert guidance and strategic advice to organisations regarding their information technology (IT) strategies, operations, and technology-related challenges. These services are typically offered by consulting firms or specialized IT advisory companies. The primary goal is to help businesses leverage technology effectively to achieve their goals, enhance operational efficiency, and address IT-related risks.
Key aspects of IT Advisory Services include:
- Strategic Planning
- Technology Assessment
- IT Governance & Compliance
- Cybersecurity and Risk Management
- Vendor Selection and Management
- Cloud and Infrastructure Services
- Change Management
- IT Project Management
IT Advisory Services aim to bridge the gap between business strategy and technology, enabling organisations to make informed decisions about technology investments and use IT as a strategic enabler. These services are especially valuable as technology rapidly evolves, and businesses need to navigate complex IT landscapes to remain competitive and resilient.
Software Licensing & Procurement
Synaptic Technologies is able to provide competitive software licensing prices through our extended partner network.
Microsoft offers a wide range of software products and services, including operating systems, productivity software, server solutions, cloud services, and more. Procuring Microsoft licenses involves obtaining the legal rights to use these software products within an organisation.
Microsoft offers various licensing models and programs to cater to the diverse needs of businesses, government entities, educational institutions, and non-profit organisations. Some of the common Microsoft licensing programs include:
- Microsoft Volume Licensing
- Microsoft 365 and Office 365 Subscriptions
- Windows Server Licensing
- Azure Services:
- Dynamics 365 Licensing
- SQL Server Licensing
Microsoft licensing procurement involves understanding the licensing models, choosing the right program, determining the number of licenses required, and ensuring compliance with Microsoft's terms and conditions. Licensing can be complex, as it varies based on factors such as organisation size, usage scenarios, and software versions.